Client Services Director
for the Law Office of Sharon Winn, Attorney
If you enjoy meeting and helping families, using technology to improve services and efficiency, and are eager to learn and grow, this is a great opportunity. Seeking a friendly, highly organized administrative professional with experience in building client-focused business systems and processes and a passion for excellent service.
If you have worked in financial or legal services, handled real estate closings, or helped clients complete insurance applications, and if you are self-motivated, easy to get along with, and detail-oriented, this could be a great role for you.
- $25-$28/hour
- Part-time: 24 – 32 hours per week
- 3 weeks paid vacation
- Paid holidays
- 3-4 sick leave days per year (calculated on hours worked)
- Office in Montpelier
- Weekday hours; occasional work-from-home flexibility
- Occasional evening hours
Your mission is to drive firm growth through attention to detail, by building systems, and providing warm, accurate, full service to clients.
Responsibilities
- Oversee and manage the entire client experience from beginning to end of engagement with the firm, providing a “Wow!” experience
- Clear the path so attorney time can be used for legal work
- Perform business development tasks, including managing the pipeline by generating referral business and maintaining relationships with existing and past clients
- Communicate professionally and confidentially, both verbally and in writing: in person, over the phone, and via text and email
- Deepen and develop the firm’s technology solutions and streamline processes
- Organize and preserve hard copy and electronic records
- Participate in strategic planning
Skills
- Excellent written and verbal communicator
- Well-organized and pleasantly efficient
- Critical thinker
- Technology whiz
- Positive and discrete
- Self-starter
See full job description here.
Apply here.
Note, the office is located on the third floor, with no elevator.
To learn more, feel free to contact our search partner, Charlene Wallace, at charlene@charlenewallace.com, for a confidential exploratory conversation.
The Law Office of Sharon M. Winn, PLC
We’re based in Montpelier, Vermont and provide estate planning and related legal services. Our small team is dedicated to client satisfaction in all services and in every aspect of our process. We value straight talk, kindness, and constant attention to detail.